Introduction
Please see the following resources to assist with your particular problem. Listed below are links to troubleshooting pages that contain frequently encountered problems and known issue workarounds.
Troubleshooting Guides
Data Types and Solutions
Databases and Data Warehouses
PostgreSQL and PostGIS Formats
Geospatial and GIS
Integrations and Web Services
Workspace Design
Workflows and Scripting
Automations
FME Form Administration
FME Flow and FME Flow Hosted
FME Flow Troubleshooting Guide
FME Flow Administrator Tasks
Installation and Architecture
System Configuration
FME Flow Web User Interface
Additional Resources
Please see the following for additional support not covered by the topics above:
FME Community Forum
The Community Forum is the question-and-answer site for FME users. Post a question for others in the FME community.
Update FME
Install the latest build (if possible) to ensure that you are using the most recent version of FME. If you wish to keep your older FME installation, you can install the latest build into a different folder.
Request Technical Support
If you were not able to resolve the issue and need further technical support, please contact our support team.
Please provide the following information (as applicable), in order to help us to provide a timely response:
- FME Workspaces
- Log Files
- FMEReport.html (See here for a guide to generating a system information report)
- Source and Destination Datasets ( or a small sample of data)
Once the form has been submitted, we will contact you to quickly resolve your technical issues.