FME Support

Customer Support

If our published resources and community forums don't answer your questions, and you are a customer with active maintenance, please reach out to us with your specific issue. However, if you think others may be facing the same challenge as you, please post in the FME Community so we can have a larger discussion and help as many users as possible.

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  Submit Ticket

  Create a customer support ticket to report a bug or tell us about your specific issue with installation or licensing

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  My Tickets

  View tickets you've submitted and tickets submitted by your organization

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  FME Support Policy

  Review what level of techinical support is provided by Safe Software.