Considerations
When launching FME Workbench, FME Data Inspector, or FME Quick Translator on Windows Desktop delivered via Citrix, users may encounter startup failures or installation errors. Symptoms include:
-
A runtime error:
Runtime Error! Program: Y:\Apps\FME\fmeworkbench.exe R6030 - CRT not initializedorThe application was unable to start correctly (0xc0000142).Click OK to close the application. - DLL loading failure warnings:
DLL 'C:\Program Files (x86)\FME\xxxx.dll' was found but could not be loaded. - Reader initialization errors:
This FME edition does not recognize the 'xxxxxxxxx' reader. - Installation failure:
"Setup Wizard ended prematurely because of an error"
These symptoms can occur during application launch or installation and are often environment-specific.
Why This Happens
These issues are typically caused by the Microsoft Visual C++ Redistributable not being installed correctly alongside FME Form. Common reasons include:
- User Account Control (UAC) blocking installer components
- Corrupted FME installer download
- Outdated Windows Installer
- An older version of Visual C++ Redistributable is being loaded
How to Resolve It
1. Install or Repair Visual C++ Redistributables
The required redistributables (both X64 and X86) are available on the FME installation media or directly from Microsoft. The redistributable is backward-compatible; the latest version is suitable for all FME releases.
| FME Version | Microsoft Redistributables |
|---|---|
| 2024.0 | VS2013, VS2015-VS2022 |
| 2023.0 | VS2013, VS2015-VS2022 |
| 2022.0 | VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2021.0 | VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2020.0 | VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2019.0 | VS2005, VS2008, VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2018.0 | VS2005, VS2008, VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2017.0 | VS2005, VS2008, VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2016.0 | VS2005, VS2008, VS2010, VS2012, VS2013, VS2015-VS2022 |
| 2015.0 | VS2005, VS2008, VS2010, VS2012, VS2013 |
2. Additional Troubleshooting
If installing the redistributable does not solve the issue:
- Ensure Windows Installer is up to date via Windows Update or from Microsoft's download page
- Re-download the FME installer to avoid corruption.
- Uninstall any previous FME installations.
- Run the installer as an administrator: right-click and select Run as administrator.
Step 3: If the Issue Persists
- Follow the steps in the General Troubleshooting article.
- Contact the Support Team with log details.
Additional Notes
Validating the Installer
To check if the installer file is corrupted:
- Use Hash My Files to generate MD5 and SHA1 values.
- Send the hash values, file size, and filename to Support.
Installer Logging
To create a detailed install log:
bash CopyEdit msiexec /i "C:\tmp\fme-desktop-b12258-win-x86.msi" /l*v install.log
Submit the generated install.log to the Support Team for review.