Job Failures: Determine if FME Flow or FME Engine is the Cause

Liz Sanderson
Liz Sanderson
  • Updated

Introduction

You may find that you have a workspace that runs on FME Form but fails on FME Flow, and you've tried many troubleshooting steps but still don't know the cause. In that case, it's possible that the problem is actually with the FME Engine when it runs continually and waits for jobs, as it does with FME Flow. This can be replicated using FME Form and a COMMAND_FILE (i.e., superbatch mode). The following procedure helps you determine if the problem is specific to FME Flow or the FME Engine.

Step-by-step Instructions

Log in to the machine where FME Form is installed to complete the troubleshooting steps.

1. Create the Command File

Create a text file (the command file) containing the full path to the workspace file. Duplicate this line to simulate multiple workspaces running. Save it with any name, but remember where you saved it, as it will be referenced in the next step. 

"C:\Users\lsanderson\Documents\Safe Projects\Batch\SuperBatch_Demo.fmw"
"C:\Users\lsanderson\Documents\Safe Projects\Batch\SuperBatch_Demo.fmw"

2. Open Command Window in FME Form Directory

Navigate to the install directory of FME Form, then hold Shift while right-clicking, then select “Open command window here.”

3. Run the Command

In the FME directory, run the following command:

fme.exe COMMAND_FILE <pathToCommandFile>

Example:

fme.exe COMMAND_FILE “C:\Users\lsanderson\Documents\Safe Projects\Batch\COMMAND_FILE.txt”

Outcome

  • If the error occurs:
    • The FME Engine is at fault.
    • You may also see additional information about the crash.
    • Send all available information to FME Support.
  • If the error doesn’t occur:

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