Offline Help Documentation Removed from FME Form 2025.0

Introduction

As of FME Form 2025.0, offline documentation will no longer be shipped with the product but will still be available online or can be downloaded for offline use. FME Form has been using online documentation as the default option for many years. This will help reduce the size of the FME Form installer and the time it takes to install. Additionally, our documentation can be updated outside of the product release cycle.

Symptom

If the computer on which FME is installed is connected to the Internet, online documentation will be loaded through the Help menu.

If the computer on which FME is installed is not connected to the Internet, documentation will be unavailable, and the user will need to download the offline documentation or go online to access it, either through that computer or a different computer or mobile device.

Documentation is always available online at docs.safe.com.

Workaround

Option 1: Download Offline Documentation

Offline documentation can be downloaded from the Safe Software Downloads page starting with FME 2025.0. 

After downloading the documentation zip file, extract the contents into the help folder within the FME folder:

Windows:

C:\Program Files\<FME Version>\help

macOS:

/Library/FME/<FME Version>/help

Option 2: Access Online Documentation

You can view FME documentation online by going online or by using another computer or mobile device with Internet access. 

If you have FME 2024.2 or older installed as well, please reference the offline documentation through that version.