FME Version
| Known Issue ID | FMEFORM-29077 |
| Discovered | 2023.0 |
| Affects | 2023.0+ |
| Resolved | Resolved for all builds |
Symptom
When running on a virtual machine, FME Workbench launches and displays a blank white screen with a toolbar. You can interact with the toolbar, add objects to the canvas through Quick Add, and hover your cursor over objects to get tool tips, but the objects added are not visible.
Cause
This may be related to running an older OpenGL version such as 3.1 than is needed for FME 2023.0+ on your machine.
Resolution
If this issue is occurring on a virtual machine, upgrade VMware Tools to upgrade OpenGL to a minimum of version 3.3. For more details, please see this Q&A thread where affected FME users have found success in upgrading VMware Tools to 12.3.5.
If you are experiencing this issue on your local machine, check your OpenGL version and upgrade it to a minimum version of 3.3.
Comments
1 comment
Can I get more help on this issue ? I got white screen with fme form 2023.2.4 on AWS VDI machine. My contact is jhu_20@yahoo.com o r7135018580.
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