FME Crashes on Startup

Liz Sanderson
Liz Sanderson
  • Updated

FME Version

  • FME 2016.x


When starting an FME application, an error occurs and the software shuts down. You may see the following error messages:



The message may state that 'bcrypt.dll' cannot be found and you may also notice that other applications on the system fail to start.



This issue can be caused by a corrupted windows system file or a misconfiguration of the Windows display settings.

This issue can also be caused by a Window 7 system with an Intel graphics card. If you have this configuration please see:



Use the Window System File Checker (SFC.exe) tool to scan for errors. To do this:

1) Start a command prompt as an Administrator.

2) Enter sfc /scannow

3) Restart FME Desktop once the scan has completed to verify if the issue has been fixed.

You can read more about this tool here:


For Windows 7 systems, try running the Aero debug tool. Instructions can found here:

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