How Do I Know What FME Build, License, or Version I am Running?

Introduction 

When you submit a Support Case, it's helpful to provide details about your FME product's license, build, and version, which may be located in different areas depending on your operating system and FME product. For FME versions predating FME 2022.2, you can also identify the FME edition.
 

FME Form (formerly FME Desktop)

Accessing

• Windows: Select Help > About FME from the top menu bar.
• mac OS: FME Workbench (or other Form product) > About FME Workbench (or other product) on the top menu bar.
• Linux/Unix: From the FME installation directory, run the following command: 

./runfme

Product Details

• FME License type 
• FME Version
• FME Build Number (e.g. Build 23272)
• The Build Date (e.g. 20230405)
• In older versions of FME, this dialog will also list the FME Edition. (e.g. FME Smallworld Edition)

Click on the More Info button. In the General tab, you’ll find information about:  

• OS Locale Name
• OS Encoding
• Process Encoding
• FME API Version
• Registration Key (e.g. 1-234-567-890)
• Registration
• Serial Number 
• Customer Number
• Home Folder (e.g. C:\Program Files\FME)
• Operating System

In the License Server Status tab, you’ll find information regarding your floating license server (if available): 

• Server
• License Type
• Seats (available licenses) 
• Licenses in Use 

For more information on what to provide in a Support Case, please see How to Create a Great FME Form Support Case.
 

FME Flow (formerly FME Server)

In the FME Flow Web User Interface, in the bottom left corner:

• FME Version
• FME Build Number (e.g. Build 23272)
• Operating System

Other Information is found in the Admin section on the side menu:

• Licensing 
• Engines
• Deployment Status

For more information on what to provide in a Support Case, please see How to Create a Great FME Flow Support Case.