Known Issue: FME Server Apps will have a different appearance on various devices

Liz Sanderson
Liz Sanderson
  • Updated

FME Version

  • FME 2020.1

Symptom

When you install an FME Server App to your mobile device and use a browser other than Google Chrome, the app may appear different. Particularly when the app is loading, the splash screen won’t load the background color and icon correctly in the other browsers. At the time of this article, this has been tested on FME Server 2020.2 (Build 20767) and FME Server 2021.0 (Build 21197). 


FME Server App shown on multiple devices using FME Server 2020.1 (Build  20767)
 

Cause

The reason behind this difference is because FME leverages a technology known as “Progressive Web Apps” in FME Server Apps. Google predominantly designs this technology, and currently, only Google Chrome v47+ supports all of the features. 
 

Resolution

Without significant effort, we cannot correct this issue in other browsers such as Firefox, Safari, or Opera when viewing an FME Server App. For the best FME Server App experience, please view your apps in Google Chrome. 

 

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.