Known Issue: Backup workspace fails with an HTTP 404 error

Issue

When attempting to run the backupConfiguration.fmw utility workspace, the workspace fails and the job log shows an HTTP 404 error.  The error occurs both when trying to run the backup workspace manually or on a schedule.

Cause

This happens when migrating from an FME Server 2017 (or older) to a newer version. In the process of migrating, the shipped backupConfiguration.fmw workspace was replaced with the older FME Server's workspace.  The old backupConfiguration workspace uses a now-defunct REST API GET request call: $(FME_SERVER_WEB_URL)/fmerest/configuration/migration/export.

Resolution

Go into the Utilities repository and delete the old backupConfiguration workspace. Download the workspace provided in this article and upload it into the Utilities repository. The HTTPCaller will contain the correct and updated POST request URL: $(FME_SERVER_WEB_URL)/fmerest/v3/migration/backup/download