Known Issue: 2021.0+ 32-bit FME Server Install Not Working Properly

Sienna Emery
Sienna Emery
  • Updated

FME Version

  • FME 2021.1

Symptom 

While installing the 32-bit FME Server, the installation seems successful, but FME Server will not start. In Windows Services, the FME Database Service will not be visible.
 

Cause 

The 64-bit version of the C++ runtime is needed in the installer because Postgres is now 64-bit, but we only install the 32-bit version of the C++ runtime with the 32-bit installer.
 

Resolution/Workaround 

The workaround is to install the 64-bit version of the C++ runtime before running the installer. It can be download from here: https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

The internal ticket to track this issue is FMESERVER-17228

Was this article helpful?

Comments

0 comments

Please sign in to leave a comment.