Unable to Run Workspaces Registered to Notification Service When SSL is Configured

Liz Sanderson
Liz Sanderson
  • Updated

FME Version

  • FME 2016.x

Symptom

When FME Server is configured to use SSL for client-server communication, workspaces registered to the Notification Service may not run.
 

Cause

This issue is caused by security rules imposed by the Apache Tomcat application server that runs the Notification Service. The server rejects the self-signed certificate that was created when SSL was configured on the application server.
 

Resolution

On the machine where FME Server is installed, run the following Java keytool command:

keytool -import -v -trustcacerts -alias server-alias -keystore "%JAVA_HOME%\jre\lib\security\cacerts" -file <your self-signed certificate> -keypass <key password> -storepass <keystore password> 

This command imports the untrusted certificate into the FME Server database and instructs the web application server to make an exception for it.

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