Known Issue: Cannot Authenticate Google Web Connections

Issue

Google has recently changed their OAuth authentication web page. The newer page is incompatible with FME versions 2018.0 to 2019.0 releases. As a result, you can no longer create new web connections to Google Services e.g. Google Drive, Google Sheets, Google Gmail etc.

Symptom

When you attempt to create a new Web Connection for a Google Service, when you select "Authenticate", the "Web Service Authentication" window will remain blank and does not load:

Versions Affected

FME Desktop 2018.0, 2018.1 or 2019.0 across all platforms

Workaround

It is recommended to upgrade to FME 2019.1 or newer, which is available from safe.com/downloads

If you are unable to upgrade to FME 2019.1 or newer, you will need to still install FME 2019.1 or newer to create a Web Connection for the Google Service. It is possible to have multiple versions of FME on a single machine and in this scenario, all information related to web connections is stored in a shared location. Therefore, it is possible to create the connection using a newer version of FME and it will become available in other FME versions installed on the same machine.

After creating the Web Connection in FME 2019.1+, you will be able to access the Web Connection from FME 2018.0-2019.0. To summarize, here are the steps to take:

1. Install FME 2019.1 or newer
2. In FME Options create a Web Connection for the Google Service you wish to use
3. Open the FME version you would like to work with (2018.0-2019.0)
4. Add the Reader/Writer/Transformer and the Web Connection created in step 2 will be available for use